1. Purpose of the App
Our mobile application (the "App") is designed to provide tools for transcribing voice recordings, refining text, and transforming it into different formats using advanced processing technologies. The App is intended solely for personal, non-commercial use. Users may create, save, and share text generated through the App, but they may not sell or otherwise commercially exploit it without prior written consent.
Some of the App's functionality relies on third-party services that support transcription, text processing, analytics, and subscription management.
2. Information We Collect
To enable core functionality and provide technical support, we collect and process the following categories of information:
A. Permissions
- Microphone access: Required to record and transcribe your voice into text.
- File access: Required if you choose to upload or import audio files for transcription.
- Device and technical data: Such as device type, operating system, app version, language settings, and anonymous identifiers.
- Usage data: Such as interactions with the App, session length, features accessed, and error or crash reports.
- Subscription and transaction data: Processed exclusively by Apple through the App Store using your Apple ID. We do not collect, access, or store your payment details.
- Generated content (transcriptions and text): Which may be stored temporarily to allow you to edit, save, or share. We do not use this content for any other purpose without your consent.
B. Crash Reports & Analytics
To improve stability and performance, we use services such as Firebase for crash reports, analytics, and performance monitoring. These tools only collect anonymized technical data.
3. Legal Basis for Data Processing
We process your personal information only when there is a valid legal basis for doing so. This includes providing and maintaining the functionality of the App, fulfilling contractual obligations related to subscriptions and premium features, complying with applicable legal and regulatory requirements, and pursuing legitimate business interests such as improving performance, ensuring security, and analyzing aggregated usage patterns.
4. How We Use Your Data
The information we collect is used strictly to support the operation and continuous improvement of the App. In particular, we use data to:
- provide you with access to transcription and text processing features;
- validate subscriptions and manage premium functionality;
- improve stability, security, and overall user experience;
- diagnose issues, fix errors, and optimize the App's performance on different devices;
- analyze aggregated usage patterns to understand user needs and guide future development.
We do not use your data for advertising, and we do not sell your personal data to anyone.
5. No Sale of Personal Data
We do not sell, rent, or trade your personal data to third parties for advertising or marketing purposes under any circumstances. Any third-party providers integrated into the App process data only to support its core functionality and in accordance with their own privacy policies.
6. Data Security
We take the security of your interactions with the App seriously and apply industry-standard measures to protect them. This includes:
- Technical safeguards: Encrypted connections when transmitting data to our processing partners, such as AssemblyAI and OpenAI, and controlled access to technical logs.
- Organizational safeguards: Internal policies and procedures designed to minimize the risk of misuse or unauthorized access.
Although no system or method of transmission over the internet can ever be completely secure, we continuously monitor, review, and improve our practices to reduce vulnerabilities and respond promptly to potential threats.
7. Payments, Subscriptions & Refunds
All purchases and subscription payments are securely processed through the Apple App Store. We never have access to your personal payment details.
Refunds must be requested through Apple Support, not through us directly.
If Apple contacts us for refund verification, we may provide limited, anonymized data related to your in-app purchase to help assess eligibility. This may include time since app installation, total usage duration, anonymous user or device identifier, whether the content or features were consumed or used, whether a trial period was included, and the total amount spent and/or refunded.
We only share what is strictly necessary to support the refund process and nothing else.
8. Third-Party Services & Data Sharing
To deliver and improve the App, we rely on a limited set of trusted third-party service providers. These services may process certain technical or anonymized data in accordance with their own privacy policies:
- Adjust — analytics and attribution service provider
- Facebook (Meta Platforms) — analytics and ad management
- Google LLC — infrastructure and analytics
- AssemblyAI — transcription of voice files
- Firebase (Google LLC) — crash reporting and diagnostics
- OpenAI — AI text processing for features such as the AI Editor
- Apple App Store — payments and subscription management
- Amplitude — usage analytics
We share data only when necessary for technical or contractual purposes, and we anonymize it wherever possible.
9. Children's Privacy
The App is not intended for users under the age of 18. We do not knowingly collect or process personal information from individuals below this age. If we become aware that data has been inadvertently collected from a minor, it will be promptly deleted.
10. Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- access a copy of the data we hold about you;
- request deletion of locally stored settings or usage data;
- revoke access permissions at any time through your device settings;
- file a complaint with a local data protection authority.
To exercise your rights, please contact us at: contact@purrenterpriseslimited.com
11. Legal Jurisdiction
This Privacy Policy is governed by the laws of Cyprus. Any disputes arising from or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Cyprus.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. Significant changes will be communicated through the App or on our website. Continued use of the App after such updates constitutes acceptance of the revised Policy.
13. Contact Us
If you have any questions or requests related to your data or privacy, please reach out at contact@purrenterpriseslimited.com.
PURR ENTERPRISES LIMITED