Introduction
These Terms of Use (the “Terms”) apply to your access to and use of the mobile application Spot: GPS Phone Locator (the “App”), our websites, including https://purrenterpriseslimited.com, and all related services, features, materials, and content that are provided by PURR ENTERPRISES LIMITED, a company incorporated and registered in Cyprus with its registered office at Neofytou Nikolaidi, 61 YIANNIS COURT, 2nd floor flat/office 201, 8011, Paphos, Cyprus (collectively, the “Services”).
If you have questions about these Terms or the Services, you may contact us at contact@purrenterpriseslimited.com or through our contact form at https://purrenterpriseslimited.com/.
Your access to and use of the Services are governed by these Terms and our Privacy Policy. Subscription payments made through our website are processed by our authorized payment processor, Stripe, or another authorized provider where available. PURR ENTERPRISES LIMITED is responsible for the Services, their content, functionality, and performance.
Important Notice Regarding Auto-Renewal
The Services include automatically renewing subscriptions. By starting a trial or completing a purchase, you agree that, unless canceled at least 24 hours before the renewal date, your subscription will automatically renew at the end of each billing cycle.
If you do not cancel in time, the applicable fee will be charged to your selected payment method. Deleting the App or deleting your account does not cancel your subscription. To stop renewal, you must cancel the subscription through the App Store or through the website account or billing settings applicable to the place where you subscribed.
Additional details are provided in Section 6 — Subscription Terms and Renewal.
Notice Regarding Binding Arbitration and Dispute Resolution
These Terms include a binding arbitration provision in Section 18 that may significantly affect your legal rights. The arbitration provision requires certain disputes or claims arising out of or relating to these Terms or the Services to be resolved only by arbitration on an individual basis, except where applicable law provides otherwise.
Other important provisions include:
- Class action waiver: Section 18 includes a waiver of the right to participate in class actions or other collective proceedings, where permitted by law.
- Warranty disclaimer: Section 10 includes disclaimers of warranties related to the Services.
- Limitation of liability: Section 11 describes limitations on our liability for damages or losses.
Please review all provisions carefully to understand your rights and obligations. By accessing, downloading, installing, or using any part of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms.
If you do not agree to these Terms, including the binding arbitration provision where applicable, do not access or use the Services. Continued use of the Services constitutes your ongoing acceptance of these Terms.
1. Changes to These Terms
We may change, modify, or remove portions of these Terms at our discretion. If we update these Terms, we may post the updated version within the Services and revise the “Effective Date” accordingly. We may also provide additional notice for material changes where appropriate.
If you do not agree to the updated Terms, you must stop using the Services, delete your account, or cancel your subscription before the updated Terms take effect. Continued use after the effective date constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
2. Important Disclaimers
The App is designed to provide location tracking, geofencing, alerts, and family safety-related features. By using the Services, you acknowledge and agree to the following disclaimers:
Informational and personal use only. The Services are intended for informational and personal tracking purposes. They may help you stay aware of family or group members’ locations and safety status, but they are not a substitute for professional emergency response, law enforcement, security, legal enforcement, or safety monitoring services. Do not rely on the Services as the only way to manage urgent situations, legal matters, or the safety of family members or other close individuals.
Accuracy. Location tracking, geofencing, and alert features depend on GPS, Wi-Fi, mobile networks, device settings, operating system permissions, signal strength, map providers, and environmental conditions. The App does not guarantee continuously accurate, uninterrupted, or real-time location data. Delays, inaccuracies, or missing data may occur, and important location information should be verified through alternative means when necessary.
Legal and ethical use. By using the App, you agree that you will obtain all required permissions and consents from each person whose location is shared or tracked, and that your use will comply with all applicable privacy, tracking, monitoring, employment, child-protection, and criminal laws. Unauthorized tracking, misuse of location data, or violation of privacy laws may result in legal consequences. We are not responsible for user misuse of the App.
Data security. We implement reasonable measures designed to protect user data, but we cannot guarantee absolute security. Data breaches, unauthorized access, service interruptions, or technical failures may occur despite our efforts. You should use strong security settings where available and use caution when sharing sensitive information through the Services.
Third-party integrations. The App may integrate with third-party map, communication, payment, analytics, hosting, and data services. We do not control the accuracy, performance, availability, or reliability of those third-party services. Errors, omissions, malfunctions, or inconsistencies caused by third-party services are outside our control.
Your responsibility. You acknowledge that we are not responsible for claims, losses, liabilities, injuries, or damages arising from your use, reliance on, or interpretation of information provided through the Services. The App is a supplemental tool, and you remain responsible for confirming important information and taking independent action in emergencies or sensitive situations.
3. Registration and Eligibility
Age restrictions
Individuals under the age of 13, or under the minimum age required by applicable law in their jurisdiction, including 16 in the European Union where applicable, may not create an account or use the Services without the explicit consent of a parent or legal guardian.
By providing consent for a child to use the Services, parents and guardians agree to:
- supervise and take full responsibility for the child’s use of the Services and ensure compliance with these Terms, referenced documents, and applicable laws;
- be responsible for the child’s compliance with these Terms and for activities conducted through the child’s account;
- accept all disclaimers, waivers, limitations of liability, and indemnification obligations set out in these Terms on behalf of themselves and the child. References to “you” and “your” include the child or dependent where applicable.
Access to the Services
To use or fully access the Services, you may need to create an account. You agree to provide accurate, current, and complete information and to promptly update it when it changes. You are responsible for ensuring that all activity through your account reflects your genuine use of the Services.
You are fully responsible for all acts or activities that occur under your account, whether through a computer, mobile device, or other means. Your login credentials, including any username and password, are personal to you and must be kept secure and confidential. Sharing login credentials is prohibited and may result in suspension or termination of your account.
If you suspect unauthorized access to your account or a security breach, notify us immediately at contact@purrenterpriseslimited.com.
4. Web Onboarding and Subscription Flow
The Services may be offered through a web-based onboarding and subscription flow. Before downloading the App, you may complete an onboarding questionnaire on our website at https://purrenterpriseslimited.com and purchase a subscription through our authorized payment processor, such as Stripe, or another approved provider.
By completing the onboarding flow and purchase, you:
- agree to these Terms and our Privacy Policy;
- create an account associated with the email address you provide;
- authorize us, or where applicable our merchant-of-record or billing partner, to charge your selected payment method for the subscription you choose in accordance with Section 6.
After the purchase is confirmed, you may receive instructions to download the App from the Apple App Store. By installing the App and signing in with credentials linked to your purchase, you receive access to the premium features included in your subscription.
You acknowledge that a subscription purchased through our website is the contractual basis for access to premium App features, and that cancellation, refund, and renewal terms for such subscriptions are governed by Section 6. Apple App Store policies apply only to purchases made through Apple’s platform.
5. Subscriptions
General information
Certain App features may be available only through a paid subscription. We may offer weekly, monthly, annual, or other billing intervals introduced from time to time. Subscriptions may be purchased:
- directly through our website using payment methods available at checkout, which may include credit cards, debit cards, Apple Pay, Google Pay, and other methods supported by Stripe or another authorized payment processor; or
- through the Apple App Store.
We may offer promotional or discounted pricing from time to time. Unless expressly stated otherwise, promotional rates may apply to the current billing period, future billing periods, and renewal periods, and may be changed or withdrawn at our discretion. A subscription does not entitle you to features, functionality, or content that has not yet been released, and your purchase is not dependent on future updates or releases.
Trial subscriptions
If a trial period is offered, it will be clearly disclosed before purchase. Trial disclosures may state: (i) whether the trial is free or paid; (ii) the trial duration; (iii) the full subscription price that applies after the trial; (iv) the exact date your payment method will first be charged; and (v) how to cancel before the trial ends. If no trial is displayed at purchase, your subscription begins and is charged immediately. We reserve the right to limit trial eligibility.
Automatic conversion to paid subscription: Unless you cancel the trial at least 24 hours before the end of the trial period, your selected payment method will automatically be charged the applicable subscription fee shown at purchase. The paid subscription starts immediately when the trial expires and continues on a recurring basis unless canceled in accordance with these Terms.
6. Subscription Terms and Renewal
How renewal works
Your subscription automatically renews at the end of each billing cycle, such as weekly, monthly, annual, or as otherwise selected at purchase, unless canceled before the renewal date. By starting a subscription, you authorize us or our authorized payment processor to charge the then-current subscription fee for each renewal period without further action from you.
Timing of renewal charges
Renewal charges are processed within 24 hours before the end of the current billing period. A cancellation submitted less than 24 hours before a scheduled renewal may take effect only after that renewal is processed, in which case you will retain access until the end of the charged period. This 24-hour limitation does not apply where you exercise a statutory cancellation or refund right that must take immediate effect under applicable law.
Payment and billing
Authorization. By starting a subscription or completing a purchase, you authorize us or our authorized payment processor to charge your selected payment method at checkout, or at the end of a trial where applicable, and to automatically charge it again at the start of each renewal period in accordance with this section. You represent that you are authorized to use the payment method provided and agree to keep billing information accurate and up to date.
Website billing. If you purchase a subscription directly through our website, payment is processed by our authorized payment processor, Stripe, using the payment method selected at checkout.
Platform billing. If you purchase or activate a subscription through the Apple App Store, all billing is handled directly by Apple. Charges appear on your App Store account statement. In those cases, we do not access your full payment information, and billing inquiries related to platform purchases should be directed to Apple.
Payment failure. If your payment method is declined, expires, or becomes unavailable, we may suspend or terminate access to your subscription or purchased content until valid billing information is provided. We may retry billing where reasonable before suspending access.
Verification charges. A small temporary authorization may be applied to verify the validity of your payment method. Such amount is released or refunded promptly and is not retained by us.
Payment disputes
If you believe a charge is incorrect, you must notify us in writing at contact@purrenterpriseslimited.com within 14 calendar days after the transaction date. Failure to do so may result in loss of the right to dispute the charge. Filing a chargeback or payment dispute without first contacting us to resolve the issue may result in suspension or termination of your account.
Refund and cancellation policy
Depending on your country of residence, you may have statutory rights to cancel a subscription within a specified period and receive a full or partial refund. These rights exist independently of and in addition to our contractual terms, and nothing in these Terms limits or excludes them.
- EU/UK residents: You may have a 14-day right of withdrawal from the date the contract is concluded. This right is lost only if all three of the following conditions are met: performance of the service started during the withdrawal period; you gave prior express consent to early performance; and you acknowledged at purchase that you would lose the withdrawal right once performance began. Where all three conditions are met, we may apply a proportionate deduction for services already used before you exercised the right.
- Brazil and Quebec, Canada residents: You may have a 7-day cancellation right from the contract date and may be entitled to a full refund.
- Argentina residents: You may have a 10-day withdrawal right, sometimes referred to as the “Arrepentimiento” right, and may be entitled to a full refund.
- Mexico residents: You may cancel the subscription at any time using the immediate cancellation mechanism described in this section and may be entitled to a full refund where required by applicable law.
- California or Connecticut residents: Unless you materially breach these Terms, you may cancel a subscription within 3 business days after purchase and receive a full refund where required by applicable law.
To exercise any statutory right described above, contact us at contact@purrenterpriseslimited.com or use the cancellation method applicable to your purchase. We will process eligible requests without undue delay and, where a refund is due, refund the amount to the original payment method within the period required by applicable law.
App Store or other platform purchases
If you purchased a subscription through the Apple App Store, refund requests must be submitted directly to Apple. Platform providers independently manage billing and refund decisions for purchases made through their platforms, and we cannot process or control refunds for platform purchases.
Website purchases
Beyond statutory rights described above, refunds for subscriptions purchased directly through our website are limited. We may consider a refund only where there is a confirmed technical malfunction, meaning a verifiable malfunction on our side causes the Services not to function as described and the malfunction cannot be resolved within a reasonable period. You may need to provide sufficient technical details, such as screenshots or error logs, so that we can identify and reproduce the issue. We approve refunds only after confirming that the malfunction materially affected your ability to use the Services.
Nothing in this section affects your statutory rights. We do not provide refunds solely because you changed your mind, did not use the subscription, or are dissatisfied without a verified eligible issue, unless applicable law requires otherwise.
Refund processing
If a refund is approved, it will be credited to the original payment method used for the transaction. Processing times vary by bank or payment provider, and it may take up to 14 calendar days for the credit to appear in your account. Only one refund may be issued per transaction. If you have already received a refund from us for a charge, you may not also seek a chargeback or payment reversal for the same amount from your bank or payment provider.
Important: Uninstalling the App or deleting your account does not automatically cancel your subscription. To stop recurring billing, you must actively cancel auto-renewal through the applicable account, platform, or billing settings.
How to cancel
Website purchases: Open https://purrenterpriseslimited.com and submit a cancellation request through the website or the applicable account or support flow.
App Store purchases: Manage your subscription settings in your Apple account. Cancellation should be completed at least 24 hours before the end of the trial or current subscription period.
EU/UK withdrawal right
If you are located in the European Union or the United Kingdom, withdrawal mechanisms are available during the statutory withdrawal period. You may exercise the right by sending a clear statement that you wish to withdraw from the contract:
- through our online contact form at
https://purrenterpriseslimited.com/;
- by email to contact@purrenterpriseslimited.com; or
- by written notice to: PURR ENTERPRISES LIMITED, Neofytou Nikolaidi, 61 YIANNIS COURT, 2nd floor flat/office 201, 8011, Paphos, Cyprus.
You may use the following template, although it is not required:
I/We hereby give notice that I/we withdraw from my/our contract for the provision of the following service: Spot: GPS Phone Locator subscription. Ordered on: [date]. Name of consumer(s): [name]. Address of consumer(s): [address]. Date: [date].
7. Use of the Services
Your representations and warranties
By accessing or using the Services, you represent, warrant, and agree that:
- you have the legal capacity to enter into these Terms and agree to comply with them fully;
- you are at least 18 years old, or the age of majority in your jurisdiction if higher, or you are using the Services with verifiable consent from a parent or legal guardian as described in Section 3;
- all information you provide to us in connection with the Services is true, accurate, and complete;
- you will not use the Services for unlawful or unauthorized purposes and will ensure that your use complies with all applicable privacy, security, location tracking, monitoring, employment, child-protection, and criminal laws and regulations;
- you will not misuse the Services or content available through them, including by engaging in unauthorized tracking, monitoring, surveillance, or data collection that infringes another person’s rights;
- you are not located in, under the control of, or a national or resident of any country or person subject to applicable sanctions or export restrictions, including relevant U.S. government restricted-party lists where applicable;
- you will comply with applicable export and re-export control laws and regulations;
- you understand that App availability and functionality may depend on third-party platforms such as the Apple App Store, and you agree to comply with those platforms’ terms and policies.
Your permitted use of the Services
We permit you to use the Services only for your personal, non-commercial purposes, as intended and defined by us. Any commercial use, resale, automated data collection, unauthorized tracking, or other purpose not expressly authorized by us is prohibited.
Your prohibited use of the Services
You agree not to use the Services, directly or indirectly, for any unlawful or unauthorized purpose or in any manner that violates these Terms. Prohibited conduct includes, without limitation:
- developing, operating, or assisting in the development or operation of any product, service, or software that competes with or substitutes for the Services;
- damaging, disabling, overloading, impairing, or interfering with the functionality of the Services or any underlying systems;
- uploading or distributing viruses, worms, Trojan horses, or other malicious code;
- copying, adapting, modifying, translating, or creating derivative works from the Services or any part of them without our prior written permission;
- framing, linking to, embedding, or otherwise integrating the Services without authorization;
- reverse engineering, decompiling, disassembling, or attempting to extract source code or underlying ideas, except where expressly permitted by applicable law;
- circumventing, disabling, or interfering with security features, technical protections, access controls, or subscription checks;
- removing, obscuring, or altering copyright, trademark, or other proprietary notices;
- using the Services for revenue-generating, commercial, or promotional purposes without our express written approval;
- transmitting spam, unauthorized advertising, or unsolicited communications through the App;
- collecting or obtaining another user’s personal information, including location data or account credentials, without consent;
- impersonating any person or entity, misrepresenting an affiliation, or misleading others about your identity;
- engaging in unauthorized tracking or monitoring, or conduct that may intimidate, harass, or harm another user;
- sharing, sublicensing, transferring, selling, renting, leasing, or otherwise providing unauthorized access to the Services or their content;
- publishing, uploading, or distributing unlawful, harmful, defamatory, obscene, violent, hateful, harassing, or otherwise objectionable user content;
- uploading or transmitting user content that infringes intellectual property, privacy, or other rights of third parties;
- performing, facilitating, or permitting text or data mining, web scraping, or automated extraction, including through robots, bots, spiders, scrapers, or similar tools.
Right to deny or terminate access
We reserve the right, at our sole discretion, to deny, restrict, suspend, or terminate all or part of your access to the Services at any time without prior notice if we determine that: (a) information you provided is false, inaccurate, outdated, or incomplete; (b) you have violated or are reasonably suspected of violating these Terms, applicable law, or third-party rights; (c) your conduct may harm us, our affiliates, users, or partners; or (d) your use creates security, operational, reputational, or legal risk.
We also reserve the right to refuse new account creation or block access from particular devices, IP addresses, or user credentials. You agree that we are not liable to you or any third party for suspension, restriction, or termination of access to the Services.
8. Limited License to the Services
Ownership of the Services and Content
The Services, together with all audiovisual works, text, images, graphics, videos, music, data, logos, trademarks, trade names, service marks, layouts, designs, advertising materials, software, source and object code, databases, user interfaces, compilations, and the overall “look and feel” of the Services, whether created by us, licensed from third parties, or otherwise made available through the Services (collectively, “Content”), are and remain the exclusive property of us or our licensors. Except for the limited license expressly granted in these Terms, no right, title, or interest in the Services or Content is transferred or granted to you. All rights not expressly granted are reserved.
License to use the Services
Subject to your full compliance with these Terms and all applicable laws, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Content strictly for your personal, non-commercial purposes. This license does not grant ownership of any Content and does not permit resale, redistribution, public performance, or commercial exploitation of the Services or Content.
Trademarks and brand elements
The name “Spot: GPS Phone Locator,” the PURR ENTERPRISES LIMITED name and logos, and all related names, designs, slogans, and product or service identifiers are trademarks or service marks owned by us. You may not use our marks without our prior written consent in any manner that may cause confusion, dilute the brand, or imply endorsement. All third-party trademarks, logos, and brand names appearing in the Services are the property of their respective owners.
9. User Content
Ownership of User Content
You retain all right, title, and interest in content, materials, or communications that you create, upload, post, transmit, or otherwise make available through the Services (“User Content”). User Content may include text, comments, messages, feedback, reviews, images, audio or video materials, location-related data, and other materials you contribute. By submitting User Content, you represent and warrant that you are its author and sole owner or that you have obtained all licenses, rights, consents, and permissions necessary to grant the rights described in these Terms.
License grant
By submitting or making User Content available, you grant us, our affiliates, sublicensees, successors, and assigns a non-exclusive, worldwide, royalty-free, sublicensable, transferable, perpetual, and irrevocable license to use, reproduce, modify, adapt, translate, publish, distribute, publicly display, publicly perform, and create derivative works from User Content in any format, medium, or technology now known or later developed for purposes of operating, promoting, and improving the Services. Personal data as defined by applicable privacy laws is excluded from this license and is handled in accordance with our Privacy Policy.
Content moderation and removal
We do not actively monitor all User Content and are not responsible for its accuracy, legality, quality, or completeness. You may encounter User Content that is offensive, indecent, or otherwise objectionable. We reserve the right, at our sole discretion, to review, remove, edit, restrict access to, or disable User Content at any time, with or without notice, for any reason or no reason. We are not required to restore or retain removed User Content.
Feedback
If you post or submit reviews, comments, testimonials, ratings, ideas, or suggestions about the Services on app stores, social media, or directly to us (“Feedback”), you grant us a non-exclusive, worldwide, perpetual, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from that Feedback for any lawful purpose, including marketing, advertising, product improvement, and public relations, without notice or compensation.
10. Disclaimer of Warranties
The Services, including the App and all related content, features, and functionality, are provided on an “as is” and “as available” basis without representations, warranties, or guarantees of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including without limitation:
- warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and uninterrupted or error-free operation;
- any warranty that the Services will be secure, available, compatible with your device, free from harmful components, or suitable for a particular situation;
- any warranty regarding the accuracy, completeness, timeliness, or reliability of location data, alerts, geofencing, maps, device status, or other information available through the Services.
Location signals, maps, networks, operating system permissions, device hardware, third-party infrastructure, and user settings may affect performance. You are responsible for determining whether the Services are suitable for your intended use and for taking independent safety measures when needed.
11. Limitation of Liability
To the maximum extent permitted by law, PURR ENTERPRISES LIMITED and its affiliates, officers, directors, employees, contractors, licensors, payment providers, platform providers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, revenue, profits, goodwill, business opportunities, device functionality, or service availability arising out of or related to the Services or these Terms, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our aggregate liability for all claims arising out of or relating to the Services or these Terms will not exceed the greater of: (a) the amount you paid to us for the Services during the 12 months before the event giving rise to the claim; or (b) USD 50.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud, intentional misconduct, gross negligence where such limitation is prohibited, or statutory consumer rights that may not be waived.
12. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless PURR ENTERPRISES LIMITED and its affiliates, officers, directors, employees, contractors, licensors, payment providers, platform providers, and service providers from and against any claims, liabilities, damages, judgments, losses, and expenses, including reasonable legal fees, arising out of or related to:
- your access to or use of the Services;
- your violation of these Terms or applicable law;
- your misuse of location, tracking, monitoring, or communication features;
- your infringement or violation of another person’s rights, including privacy, intellectual property, or data protection rights;
- User Content or Feedback submitted by you;
- any unauthorized use of your account caused by your failure to safeguard credentials.
We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification, and you agree to cooperate with our defense of such claims.
13. Third-Party Services
The Services may depend on or integrate with third-party services, platforms, tools, and providers, including Apple, map providers, hosting providers, analytics vendors, attribution vendors, push notification systems, payment processors, subscription management platforms, fraud prevention tools, customer support tools, and communication services.
Third-party services may have their own terms, privacy policies, data practices, availability standards, fees, and security measures. We do not control and are not responsible for third-party services, their content, practices, performance, accuracy, availability, billing decisions, refund decisions, or any acts or omissions by those providers.
Your use of third-party services is governed by the applicable third-party terms and policies. Depending on the purchase method, billing disputes, refunds, cancellations, and chargebacks may need to be handled directly through the applicable payment provider or app marketplace.
14. Your Privacy
Your privacy is important to us. Our collection, use, disclosure, retention, and protection of personal information, including location-related data, are described in our Privacy Policy. By using the Services, you acknowledge that we may process personal information as described in the Privacy Policy, subject to your device permissions, in-app settings, and applicable law.
Certain features may require access to precise or approximate device location data. Location information may be used to provide location-based functionality, operate sharing and group features, support safety and account-security measures, improve app performance and user experience, analyze service performance, and provide relevant features. Location access is requested only after permission is obtained through the device operating system or another applicable consent mechanism.
You may disable location permissions at any time through your device settings. Disabling location access may limit or disable certain features. We do not sell precise location information to third parties unless explicitly disclosed and permitted under applicable law.
We retain personal information only for as long as reasonably necessary to provide and maintain the Services, comply with legal, regulatory, tax, accounting, or security obligations, resolve disputes, enforce agreements, and prevent fraud or abuse. Retention periods may vary depending on the type of data collected, the nature of your interaction with the Services, applicable legal requirements, payment or subscription activity, and support history. When personal information is no longer required, we may delete, anonymize, or securely aggregate it in accordance with applicable laws and internal retention practices.
15. Communications and Customer Support
Support
You may contact us for customer support at contact@purrenterpriseslimited.com. We may use the information you provide to investigate and respond to your request, verify account or billing status, diagnose technical issues, and improve the Services.
We aim to review billing-related inquiries within 10 business days, but resolution timelines may vary depending on the payment provider, app marketplace, financial institution, technical issue, or dispute complexity.
Feedback
If you choose to provide ideas, suggestions, comments, or other feedback regarding the Services, you agree that we may use them without restriction or compensation, subject to our Privacy Policy where personal data is involved.
16. Reporting Copyright Infringement
If you believe that content available through the Services infringes your copyright or other intellectual property rights, please contact us at contact@purrenterpriseslimited.com with sufficient information for us to identify the allegedly infringing content and the rights you claim are infringed.
Your notice should include: (i) your name and contact information; (ii) a description of the copyrighted work or rights at issue; (iii) the location of the allegedly infringing material; (iv) a statement that you have a good-faith belief that the use is not authorized; and (v) a statement that the information in your notice is accurate. We may remove or restrict access to allegedly infringing content and may terminate repeat infringers where appropriate.
17. Termination
Term
These Terms remain in effect while you access or use the Services and until terminated by you or us as described below.
Termination by us
We may suspend, limit, or terminate your access to the Services, with or without notice where reasonably necessary, if we believe that you have violated these Terms, used the Services unlawfully, created risk for other users, attempted fraud or abuse, or exposed the Services to security, operational, reputational, or legal risk.
Termination by you
You may stop using the Services at any time. If you have an active subscription, you must cancel it through the applicable platform, website, or billing settings. Deleting the App or deleting your account does not automatically cancel a subscription.
Deactivation and inactive accounts
We may deactivate or limit access to accounts that remain inactive for an extended period, are associated with invalid contact information, or create operational or security risk, subject to applicable law and our retention practices.
Effects of termination
Upon termination, your right to access and use the Services ends immediately. We may delete, restrict, or retain account information and User Content as permitted by law and described in our Privacy Policy. Termination does not relieve you of obligations incurred before termination, including payment obligations.
Survival
Sections that by their nature should survive termination will survive, including provisions relating to ownership, licenses, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and miscellaneous terms.
18. Dispute Resolution by Binding Arbitration
Residents of the European Union, United Kingdom, Liechtenstein, Switzerland, Norway, or Iceland
If you are a resident of the European Union, United Kingdom, Liechtenstein, Switzerland, Norway, or Iceland, mandatory consumer protection laws in your country of residence may provide rights that cannot be waived or limited by these Terms. Nothing in this section limits such rights. You may be entitled to bring claims in the courts of your country of residence or use applicable consumer dispute mechanisms.
California consumer arbitration notice
If you are a California consumer, you are advised that these Terms may contain provisions requiring arbitration of disputes and waiving class or representative proceedings, to the extent permitted by applicable law. You should review this section carefully.
For users in the United States or other jurisdictions
Except where prohibited by law, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding arbitration on an individual basis rather than in court. This includes claims based in contract, tort, statute, fraud, misrepresentation, or any other legal theory.
Agreement to waive jury trial and class actions
To the maximum extent permitted by law, you and we waive any right to a jury trial and agree that disputes will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding.
Arbitration procedures and applicable rules
Before initiating arbitration, you agree to contact us at contact@purrenterpriseslimited.com and attempt to resolve the dispute informally. Your notice should describe the dispute, the relief sought, and your contact information. If the dispute is not resolved within a reasonable period after notice, either party may initiate arbitration, except where small-claims court or another non-waivable consumer forum is available under applicable law.
The arbitrator will have authority to resolve disputes regarding interpretation, applicability, enforceability, and formation of this arbitration agreement, except that a court may decide issues related to the class action waiver where required by law. The arbitrator may award the same individual remedies that a court could award, subject to these Terms and applicable law.
19. Miscellaneous
Governing law
These Terms are governed by the laws of Cyprus, without regard to conflict-of-law rules, except where mandatory consumer protection laws of your country of residence provide otherwise.
Entire agreement
These Terms, together with the Privacy Policy and any additional notices or terms presented in connection with specific features or purchases, constitute the entire agreement between you and us regarding the Services and supersede prior or contemporaneous understandings on that subject.
No waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by us to be effective.
Severability
If any provision of these Terms is found invalid, unlawful, or unenforceable, the remaining provisions remain in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible.
Assignment
You may not assign or transfer these Terms or your rights or obligations under them without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, or by operation of law.
Electronic communications
You agree that notices, agreements, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing, to the extent permitted by law.
Force majeure
We are not responsible for delay or failure to perform caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government actions, power or network failures, cyber incidents, platform restrictions, third-party service failures, or other force majeure events.
Third-party rights
Except as expressly stated in these Terms or required by applicable platform rules, no person other than you and us has rights to enforce these Terms.
Headings and interpretation
Section headings are for convenience only and do not affect interpretation. Words such as “including” mean “including without limitation.” References to the Services include the App, website, and related services unless context requires otherwise.
20. Contact Us
If you have questions about these Terms or the Services, please contact us at: